Selected Work
Systems, execution, and operational delivery across global teams, platforms, and live environments.
On-Site Installation & Operations Management
Executed a 20,000 sq ft multi-zone trade show environment for IBIE 2022, coordinating internal teams and external vendors to deliver a fully operational booth with live equipment demonstrations, customer meetings, and a functioning bakery café. Managed logistics, scheduling, and real-time operations across 90+ teammates and multiple stakeholders, ensuring seamless transition from installation through live event execution.
PROJECT DETAILS
SaaS Platform Integration, Onboarding & Adoption
Led hybrid marketing and operational execution for a SaaS workplace management platform, aligning onboarding, training, and content systems with implementation milestones. Built structured workflows and cross-functional coordination across product, service delivery, and marketing teams, reducing onboarding time by ~25% and improving user adoption through clearer, system-driven rollout processes.
Cross-Regional Workflow System Standardization
Designed and implemented standardized execution systems across HQ, EMEA, and APAC teams, replacing fragmented workflows with structured, repeatable processes. Established project planning frameworks, communication cadences, and documentation systems to improve alignment across time zones, reduce operational friction, and increase consistency in global program delivery.
